So I'm like a week late paying all my bills, so I got myself up and
started paying them.
I had called each of my utilities before going in for surgery and notifying them they would be paid late, they were all ok with it.
I paid FPL and the water bills without any problems, as usual.
And as usual, Verizon was just crap.
I logged in to my Verizon home screen where it said current now due $61.45, but total now due of $31.42.
I know that the $31.42 is the correct amount, my bill is never over that, the bill summary even says that's what I really owe, so I type in $31.42 and click pay now.
It advanced to the next screen where it said the amount you are paying is different from what you really owe, the page refreshed, and the amount filled in for me to pay was at $61.45.
I tried 3 more times to change it to $31.42, it kept changing it back, so I said fuck it and paid $61.45.
Then I called Verizon who said it was some sort of website glitch, I now I have a credit on my account of $30.03, we're so sorry.
They said they would have their IT department look at it, but I have a credit, your account is in great standing with us, yadda yadda, whatever.
Their website forced me to pay that $61.45, it wouldn't let me change it.
I don't care if my account is in great standing and I have a credit, I am sick of their fucking shit every single month when I try to pay the phone bill and the DSL bill screw-ups that have been non-stop for years now.
I'm so over it yanno?
Every month they are sorry, every month they promise me they will fix it, and every month it still isn't fixed.
Verizon sucks major ass and I really need to find another phone and internet option that isn't them and isn't Comcast cable.
While on the phone with them, they tried to sales-pitch me on their Direct tv package shit.
Dudes, I'm calling your company every month because of bill fuck-ups with my phone and DSL, and you want to add another item to screw up on every month?
I don't fucking think so.
====================
I had called each of my utilities before going in for surgery and notifying them they would be paid late, they were all ok with it.
I paid FPL and the water bills without any problems, as usual.
And as usual, Verizon was just crap.
I logged in to my Verizon home screen where it said current now due $61.45, but total now due of $31.42.
I know that the $31.42 is the correct amount, my bill is never over that, the bill summary even says that's what I really owe, so I type in $31.42 and click pay now.
It advanced to the next screen where it said the amount you are paying is different from what you really owe, the page refreshed, and the amount filled in for me to pay was at $61.45.
I tried 3 more times to change it to $31.42, it kept changing it back, so I said fuck it and paid $61.45.
Then I called Verizon who said it was some sort of website glitch, I now I have a credit on my account of $30.03, we're so sorry.
They said they would have their IT department look at it, but I have a credit, your account is in great standing with us, yadda yadda, whatever.
Their website forced me to pay that $61.45, it wouldn't let me change it.
I don't care if my account is in great standing and I have a credit, I am sick of their fucking shit every single month when I try to pay the phone bill and the DSL bill screw-ups that have been non-stop for years now.
I'm so over it yanno?
Every month they are sorry, every month they promise me they will fix it, and every month it still isn't fixed.
Verizon sucks major ass and I really need to find another phone and internet option that isn't them and isn't Comcast cable.
While on the phone with them, they tried to sales-pitch me on their Direct tv package shit.
Dudes, I'm calling your company every month because of bill fuck-ups with my phone and DSL, and you want to add another item to screw up on every month?
I don't fucking think so.
Has Brighthouse moved into the area yet? That looks like an option. Or what about Vonage?
You are right though... Verizon and Comcast are a joke.