In the post below, I talked about the crazy high shipping charge that ABC Distributing charged me to ship just one of the comforters I bought for us, and now they are finally shipping the other 2 as one shipment, but the price is the exact same as if they were shipping them separately!
Ok, so the comforters cost me $146.04, the 1st shipping charge was $46.08, the 2nd shipping charge is $95.80, so my total for the 3 comforters is $287.92.
That is crazy!
The shipping charges are almost exactly the same price as what I bought!
$287.92 divided by 2 = $143.96
It's only off by $2.08.
The 2 comforters in one shipment are being shipped at the cost of $47.90 each!
I would return them and get my money back when they get here, but their return policy is that you can return them, but ONLY for the price of the product, NOT the shipping charge.
"What is your return policy? "
"If you are not completely satisfied with all or part of your order, simply return it to us for a replacement, credit or refund on your invoice for the purchase price."
Never again.
Never.
I learned my lesson big time and the hard way.
Never buy anything from ABC Distributing ever!
====================
Ok, so the comforters cost me $146.04, the 1st shipping charge was $46.08, the 2nd shipping charge is $95.80, so my total for the 3 comforters is $287.92.
That is crazy!
The shipping charges are almost exactly the same price as what I bought!
$287.92 divided by 2 = $143.96
It's only off by $2.08.
The 2 comforters in one shipment are being shipped at the cost of $47.90 each!
I would return them and get my money back when they get here, but their return policy is that you can return them, but ONLY for the price of the product, NOT the shipping charge.
"What is your return policy? "
"If you are not completely satisfied with all or part of your order, simply return it to us for a replacement, credit or refund on your invoice for the purchase price."
Never again.
Never.
I learned my lesson big time and the hard way.
Never buy anything from ABC Distributing ever!
That shipping charge seems criminal. Can you report them to the Better Business Bureau or complain about them to Consumerist?
That is INSANE! I would be calling up their customer service line until I got what I wanted... return of the items and shipping! Don't talk to the mamby pamby C.S.R. go right for the jugular. I checked them out yesterday and came across this which made me wonder how ethical they really are. "Shipping charges will be billed at the time of shipping and will depend on the weight, size and destinations of shipments. Shipping charges are calculated using UPS standard published rates, even though we may use other carriers to deliver your order. The shipping charge also will include the cost of any surcharges or insurance that may be imposed by the carrier" It is so easy to estimate shipping charges based on weight and size and it if they use this on regular basis they would know how to calculate shipping and let the customer know when they have placed their order what the charges will be. Plus the fact that they are based in Illinois there is no way your shipping should be over $20.00 for all three period! Companies like distributors get discounted rates to begin with because they do majority of their business via courier. I smell a money grubbing rat!
I'm with Mindy. I was looking up their shipping info and thought the same thing. If that's their policy, there's no way that A) they couldn't give you an up-front estimate for shipping and B) should cost that much at all!
This is total bullshit. It outraged me so much I had to blog about it, to help spread the word about what ripoff artists these people are.
http://tinyurl.com/7evywr
I agree with Mo about reporting them to the BBB. There is no way in hell that it really costs that much to ship three comforters.