So I went to my doctor's appointment this afternoon, it went very well, the new pain doc and his staff are totally awesome and understanding about everything.
They gave me my prescriptions and I headed to Walgreen's.
The pharmacist pitched a fit because the doc had written on the bottom "Please fill today, medically necessary due to patient not being able to drive."
He said when a doc writes medically necessary, that means brand name, and my insurance, Humana, will not cover brand name.
So I had to go all the way back to my doc's, get them to write on it "Generic OK", and then go back to Walgreen's.
I asked the pharmacist if they had all of them (3 scripts) in generic, he said yes.
So I sat and waited.
For 45 minutes.
My name gets called, 1 of the pain meds is NOT the generic, it costs $610.00.
I told the pharmacist waiting on me that I asked for generic, the pharmacist said he had them, so why was I being given the brand name.
He started yelling at me that the generic is out, that the pharmaceutical companies have not made them in 6 months, I said that's bullshit because I picked it up here last month, and he says to me;
"Ma'am, I'm the pharmacist, I KNOW what I'm talking about, you do not, you are not a pharmacist. They are not making the generic of these any longer, we have not had them for the last 3 months, there is no way that you picked them up here. Now, are you going to pay for these or not?"
I told him 3 times through his shouting at me, to get a manager.
The manager comes over, I told her to look up my account and tell me when I last got that med filled.
She looks it up, says last month, you picked it up here.
I looked at him and asked him if he heard the manager, he said no, so I asked her to tell him what she just told me.
He says all sarcastically, "So."
I nearly flew over the counter and punched him.
I asked for my prescription back so that I could take it elsewhere because I refused to deal with a liar for 1 minute longer.
The manager was trying to apologize, I told her I didn't want to hear it.
The guy had been yelling at me, lied to me, I wanted my script so I could go somewhere else.
I went down the street to another pharmacy, asked them if they had the generic in stock, they said yes, they filled it, and then I asked them if the company had stopped making it.
Both the clerk and the pharmacist looked at each other and laughed, told me no, who told me they had, I told them Walgreen's did, and they both said "Ma'am, he lied to you. They have not stopped making the generic, as a matter of fact, they have increased production because the 30mg ones are not being made anymore."
I knew that, that's why my doc switched me to the higher ones.
But that little jerk lied to me, yelled at me, I'm freaking pissed.
I think I'm going to take my business elsewhere from now on, Walgreen's can suck it.
====================
They gave me my prescriptions and I headed to Walgreen's.
The pharmacist pitched a fit because the doc had written on the bottom "Please fill today, medically necessary due to patient not being able to drive."
He said when a doc writes medically necessary, that means brand name, and my insurance, Humana, will not cover brand name.
So I had to go all the way back to my doc's, get them to write on it "Generic OK", and then go back to Walgreen's.
I asked the pharmacist if they had all of them (3 scripts) in generic, he said yes.
So I sat and waited.
For 45 minutes.
My name gets called, 1 of the pain meds is NOT the generic, it costs $610.00.
I told the pharmacist waiting on me that I asked for generic, the pharmacist said he had them, so why was I being given the brand name.
He started yelling at me that the generic is out, that the pharmaceutical companies have not made them in 6 months, I said that's bullshit because I picked it up here last month, and he says to me;
"Ma'am, I'm the pharmacist, I KNOW what I'm talking about, you do not, you are not a pharmacist. They are not making the generic of these any longer, we have not had them for the last 3 months, there is no way that you picked them up here. Now, are you going to pay for these or not?"
I told him 3 times through his shouting at me, to get a manager.
The manager comes over, I told her to look up my account and tell me when I last got that med filled.
She looks it up, says last month, you picked it up here.
I looked at him and asked him if he heard the manager, he said no, so I asked her to tell him what she just told me.
He says all sarcastically, "So."
I nearly flew over the counter and punched him.
I asked for my prescription back so that I could take it elsewhere because I refused to deal with a liar for 1 minute longer.
The manager was trying to apologize, I told her I didn't want to hear it.
The guy had been yelling at me, lied to me, I wanted my script so I could go somewhere else.
I went down the street to another pharmacy, asked them if they had the generic in stock, they said yes, they filled it, and then I asked them if the company had stopped making it.
Both the clerk and the pharmacist looked at each other and laughed, told me no, who told me they had, I told them Walgreen's did, and they both said "Ma'am, he lied to you. They have not stopped making the generic, as a matter of fact, they have increased production because the 30mg ones are not being made anymore."
I knew that, that's why my doc switched me to the higher ones.
But that little jerk lied to me, yelled at me, I'm freaking pissed.
I think I'm going to take my business elsewhere from now on, Walgreen's can suck it.
Geez, I think I would do the same thing. There is no reason for anyone to be treated like that, ever. Definitely take your business elsewhere. Does the Publix you shop at have a pharmacy? Ours does. If they carry the meds or work with the insurance you use, that would save you a lot of time and trouble, because you could knock out two errands at once. I'm sure you already tried that, though.
I'm sorry you had to deal with such a rude liar. That sucks :/